hij77's Privacy Policy
hij77's full commitment to collecting, using, and protecting your personal information — we give your privacy the highest importance through SSL encryption and strict policies.
This Privacy Policy ("Policy") applies to all users of the hij77 platform. By using our website or services, you are considered to have accepted the terms of this Policy. We ask that you read this Policy carefully.
hij77 believes that protecting the privacy of your personal information is a fundamental responsibility. The information we collect from you is used solely to improve our services and to provide you with a safe and secure experience. We never sell your personal information to third parties.
In this Policy, the terms "we", "our", and "hij77" refer to the entity operating the hij77 platform. The terms "you", "your", and "user" refer to any person using our services.
What Information We Collect
When you open an account on hij77, use our services, or contact us, we may collect the following types of information:
1.1 Identity Information
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID card or passport details (for identity verification)
1.2 Financial Information
- Payment method details (such as: bKash, Nagad, Rocket, Upay or bank account number)
- Transaction history and amounts
- Deposit and withdrawal records
1.3 Usage Information
- IP address and device information
- Browser type and operating system
- Time spent on our website and pages visited
- Gaming activity logs and betting history
- Information collected through cookies and similar tracking technologies
1.4 Communication Information
- The content of any communications made via our live chat or email
- Support tickets and complaint records
Purpose of Data Collection
hij77 collects and processes your personal information for the following purposes:
2.1 Service Delivery and Operations
To create and manage your account, complete transactions, provide bonuses and rewards, and ensure the overall services of our platform.
2.2 Identity Verification and Security
Verifying your identity and age (users must be 21+ only) to prevent fraud, money laundering, and other illegal activities is an important responsibility for us.
2.3 Customer Support
Our 24/7 live chat and email support team uses your information to help resolve any questions, complaints, or issues you may have.
2.4 Service Improvement
Usage data is analyzed to improve our website, game selection, and overall user experience.
2.5 Communication
To notify you of important account-related updates, security alerts, and changes to policies.
2.6 Responsible Gaming
To monitor your gaming activity and provide timely assistance if any concerning patterns are observed.
Data Storage and Security Methods
hij77 gives the highest priority to protecting your personal information. We use industry-standard security technologies and practices:
- SSL Encryption: All our communications are secured with 256-bit SSL (Secure Socket Layer) encryption technology, which protects your information from third parties while it is transmitted over the internet.
- Secure Servers: Your data is stored in secure, modern data centers with no unauthorized access.
- Access Control: Only authorized staff have access to your personal information, and they are required to work under strict confidentiality agreements.
- Regular Security Reviews: Our security systems are regularly reviewed and updated.
- Firewall Protection: Advanced firewalls and intrusion detection systems protect our platform from cyberattacks.
Important: No digital method is 100% impenetrable. However, we always apply the highest standard of technology and practices to protect your information.
Never share your account password with anyone. hij77 will never ask for your password over the phone or by email.
Sharing Information with Third Parties
hij77 never sells or leases your personal information. However, information may be shared with third parties in the following limited circumstances:
4.1 Service Provider Partners
Necessary information is shared with trusted partner organizations for payment processing (bKash, Nagad, Rocket, Upay and bank transfer facilitators), technical support, and other services. These partners are required to use data only for the specified purpose and must adhere to strict confidentiality agreements.
4.2 Legal Obligations
It is our legal responsibility to provide information in accordance with any valid legal order, government directive, or regulatory authority requirement.
4.3 Fraud Prevention
Relevant information may be exchanged with competent authorities to investigate and prevent suspicious activity.
4.4 Business Transfers
In the event of a change in business ownership or company restructuring, user information may be transferred to the new operator, but all terms of this Policy will remain in effect.
Cookies and Tracking Technologies
The hij77 website uses cookies and similar technologies to improve your browsing experience.
5.1 What Are Cookies?
Cookies are small text files stored on your device. They help our website remember your preferences and provide better service.
5.2 Types of Cookies We Use
- Essential Cookies: Necessary for maintaining login sessions and ensuring security.
- Functional Cookies: Remember your language preferences and other settings.
- Analytics Cookies: Help us monitor website usage and improve service quality.
5.3 Cookie Control
You can disable or delete cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of our services.
Data Retention Period
hij77 retains your personal information only for as long as necessary or legally required:
- Information for active accounts is retained until the account is closed.
- Financial transaction records are kept for a specified period in accordance with relevant legal obligations.
- Even after account closure, some information may be retained for a specified period for legal reasons.
- Once the required purpose has been fulfilled, information is securely deleted.
Your Rights
You have the following rights regarding your personal information:
7.1 Right of Access
You may request to know what information we hold about you. This request can be made through the support team.
7.2 Right to Rectification
If any information we hold about you is incorrect, you may request that it be corrected. Information can be updated through account settings or via support.
7.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may be retained for a specified period due to legal obligations.
7.4 Right to Restrict Processing
You have the right to request that processing of your information be limited for specific purposes.
7.5 Right to Lodge a Complaint
If you have any privacy-related concerns or complaints, please contact our support team. We review every complaint seriously.
To exercise these rights or for any questions, contact us via 24/7 live chat or email ([email protected]).
Protection of Minors' Information
hij77 is a responsible platform. Our services are for users aged 21 and above only. We do not knowingly collect any information from minors.
If we become aware that a minor is using our platform, that account will be immediately closed and the associated information will be deleted.
Age verification is an integral part of our registration process. We are committed to confirming the age of every user.
Changes to Policy
hij77 reserves the right to review and update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:
- A notice will be published on the website.
- A notification will be sent to your registered email address.
- The "Last Updated" date at the top of the Policy will be changed.
Continued use of our services after any changes will be considered as your acceptance of the new Policy. We therefore recommend reviewing this Policy periodically.
Applicable Law and Dispute Resolution
This Privacy Policy and all matters relating to the processing of your information are governed by relevant data protection laws and regulations.
If you have any privacy-related dispute or complaint, please contact our support team first. We are committed to resolving any issue through discussion and cooperation.
hij77 is a safe and reliable platform. We are always committed to fair play and protecting user information.
Have More Questions?
hij77's support team is always ready to answer any questions about the Privacy Policy or your information. Contact us via 24/7 live chat or email.
Log In to hij77